RETURN POLICY

U.S. Domestic orders are shipped via the United States Postal Service (USPS). International orders are shipped via DHL. Once order is ready for processing an email will be sent out with tracking information.

We are committed to our customers’ satisfaction, however due to the nature in creating our products in small batches without tons of preservatives, we cannot accept returns or offer refunds on OPEN/USED products.

We will accept returns on unused/unopened products up to 7 days after it has been received. A refund will only be given on the cost paid for the products, shipping charges cannot be refunded once items leave our facility. Products ordered cannot be exchanged once they have been shipped, a refund will be issued after product has been returned.  We are not responsible for shipping fees on returned packages.

Products must be sent to us in original packaging (container) and can be shipped to:

Bask & Bloom Essentials

P. O. Box 235

Hazelwood, MO 63042

Please email us at help@baskandbloomessentials.com and let us know they are being returned so we can process your refund quicker.